Shipping policy

Free shipping overnight for coral purchases @ $250

Live Fish and Inverts (Snails, Shrimp, Etc) are in store pickup only,  and the only choice at checkout.  

In-Store Pickup & Order Holding Policy

Order Pickup Window
All in-store pickup orders must be collected within 7 days of the order being placed or marked ready for pickup.

Holding Period
We will hold your order for up to 7 calendar days at no additional charge. After this period, the order will be considered unclaimed.

Unclaimed Orders
Orders not picked up within 7 days will be automatically cancelled and subject to a 10% restocking fee. The remaining balance will be refunded to the original payment method.

Order Cancellations
Customer-requested cancellations are subject to a 10% restocking fee, regardless of when the cancellation is made.

Exceptions
Exceptions may be made at our discretion for special circumstances if communicated in advance.

Contact for Pickup Coordination
If you need additional time, please contact us prior to the 7-day deadline to make arrangements.